SHIPPING

Currently we ship within New Zealand and to Australia. 

New Zealand 

All New Zealand orders are sent via courier with a targeted delivery of 3-5 days working days (+2 days for rural delivery).

You will then receive an email with the tracking details once your order has been dispatched.

Australia

Shipping to Australia is a $12.00 flat rate.  

Please allow 1-3 days working days for your orders to be processed and dispatched.

All Australian orders are sent via International Air (untracked) with a targeted delivery of

3-15 days. 

PAYMENTS

Payments made via our website are made through Paypal and Stripe. You do not need a Paypal or Stripe account to checkout. This is a secure payment gateway and we never receive your credit card information.

RETURNS

If you are not satisfied with your purchase, please return it to us within 14 days of delivery for a refund or exchange provided the goods are in original condition, unopened, and unused.  

Please note that shipping costs are not refundable unless the goods are faulty. In this case, we will reimburse you the cost of returning the goods to us.

Please note that we are only able to refund or exchange goods that are deemed faulty.

Contact:

info@noaessentials.co.nz for our return address details.

PRIVACY

We value all of our customers and respect their privacy. Any information we collect about you is held with the utmost care and security. We want to make your shopping experience as safe and as satisfying as possible. While we may securely store your customer details, we do not sell, trade, or share this information with anyone.